Crownpeak Governance Center
At Crownpeak, we celebrate the value and importance of maintaining the highest standards of legal compliance, data security, and customer trust. The Crownpeak Governance Center serves as a centralized hub for transparency regarding our licensing terms, security practices, privacy policies, and regulatory compliance efforts. We understand that, as an established SaaS provider, safeguarding your data and ensuring legal compliance are paramount concerns. The Crownpeak Governance Center provides comprehensive information about our approach to data protection, privacy regulations, security certifications, and contractual commitments. We aim to empower our customers with the knowledge and assurance that their data and operations are protected by robust legal and security frameworks when using our services.
Legal Hub
A single source of truth for our Crownpeak licensing terms, and associated service levels and product-specific addenda. Crownpeak is an established, global brand with an international presence, which is reflected in our multilingual approach to customer agreements. We offer our licensing agreements in English, German and French, aligning with our global footprint.
Global Master Services Agreement - English
Global Master Services Agreement - German
Global Master Services Agreement - French
Indirect Global Master Service Agreement
For further information contact legal@crownpeak.com
Compliance Hub
Crownpeak models our security program around industry best practices and internationally recognized security and privacy frameworks. Additionally, our dedicated in-house security teams keep us in compliance with appropriate frameworks and data privacy regulations.
For further information contact
infosecteam@crownpeak.com
Privacy Hub
At Crownpeak, protecting our customers' data is a key objective. We are deeply committed to ensuring privacy and security is at the forefront of our products and services. Our core corporate values are routed in transparency, and it is essential to our operating models to ensure all customers are fully informed about how their information is protected. Our privacy program includes data processing documentation, robust organizational measures and transparency surroudning hosting to ensure customers are confident about how we handle, store and protect personal and confidential data.
Technical and Organisation Measures
Customer Data Hosting Locations
For further information contact privacy@crownpeak.com
ESG Hub
Crownpeak is committed to building environmental sustainability, social responsibility and effective corporate governance in all aspects of our business. Crownpeak's dedication to ESG is embedded in all Crownpeak activities.