Product discovery can result in significant commercial benefits including better conversion rates, higher average order values and enhanced customer loyalty.

This guide, produced by London Research in partnership with Crownpeak, provides an objective set of evaluation criteria for assessing product discovery engine vendors, grouped into practical use-case models and drawing from real-world experience to help you through this decision-making process.

Sections in the guide include:

• Managing algorithms and business rules
• Testing and reporting
• International and SEO
• On-site search
• Online merchandising use cases
• Personalisation and product recommendations
• Performance and integration
• Operational impact
• Key takeaways