Resource Categories

Product Showcase: Product Discovery

Join us in an exclusive Product Showcase to delve into smart search, intelligent merchandising and personalized recommendations. We will show you first-hand how to build seamless, intuitive and relevant shopping experiences that drive increased online revenue.

How Cdisount uses algorithm orchestration to improve recommendations and merchandising

With more than 9 million customers and 23 million unique visitors per month, Cdiscount is one of the French leaders of e-retail. In order to offer personalized experiences to its customers, the company decided on Crownpeak’s Product Recommendations solution.

How Blum increased customer engagement in 70 countries and 30 languages

Blum selected Crownpeak hybrid headless (FirstSpirit) CMS based largely on its ability to easily enable Blum to deploy a “Mobile First” digital presence for different countries and languages

Peak Trading Report 2023

Using data from more than 300 of the world's largest retailers Crownpeak’s data scientists compiled and analyzed a huge volume of trading data over the 2023 Peak Trading Weekend.

Kurt Geiger Customer Success Story

Learn how Crownpeak serves as an integral part of Kurt Geiger's tech stack

Crownpeak Product Discovery

Build seamless, intuitive and relevant shopping experiences that drive online revenue while saving merchandisers time with AI-powered solutions.

Product Discovery to improve Conversions

Through real life examples from leading retailers such as Superdry, Nature & Découvertes, Eminza, Selfridges and ASOS, you'll learn how merchandisers can step in and guide the shopper by orchestrating their experience and discovery while driving conversion.

The State of Product Discovery in Digital Commerce 2023 - In partnership with London Research

The State of Product Discovery in Digital Commerce 2023, produced by London Research in partnership with Crownpeak, explores the impact of the cost-of-living crisis, and highlights what ecommerce leaders are doing to optimise performance.

Product Discovery 101

This Product Discovery 101 guide, written in collaboration with E-Commerce Nation (ECN), provides key insights, best practices and case studies to help you improve your product discovery experience.

How Harvey Nichols optimized on-site search and increased annual search revenue

Harvey Nichols transformed their search capabilities with Crownpeak to completely elevate the shopping experience and reduce time-intensive manual work.

Streamlining success: How Mainline Menswear delivers personalized customer experiences

To overcome their challenges, Mainline Menswear chose the Crownpeak Search, Merchandising and Recommendations platform to provide seamless and personalized product discovery experiences.

The State of Product Discovery 2023

New research from London Research and Attraqt explores the latest trends around product discovery in digital commerce, covering site search, merchandising and personalisation.

An ever-improving online experience thanks to intelligent merchandising

Maxoutil uses Crownpeak Product Discovery’s powerful intelligent merchandising and recommendations to increase the number of products sold by 150%.

How AMARA optimized its onsite experience across multiple territories with Crownpeak.

With 24,000+ SKUs, AMARA’s challenge was how to ensure that the search, navigation, and product discovery user experience is always informative, efficient, and relevant across every shopper journey.

Increasing conversions through upsell and cross-sell strategies

Eminza uses Crownpeak Product Discovery’s powerful product recommendation tool to make the most relevant offers to each user.

From Trends to Triumphs: Crafting Future-Ready Retail Experiences

Join Imran Choudhary, VP of Product Marketing at Crownpeak, and Melissa Minkow, Director of Retail Strategy at CI&T, as they unveil key findings from 2023 and offer insights into what's on the horizon for the retail industry in 2024.

Selfridges Customer Success Story

How Crownpeak helps Selfridges optimize product discovery to keep up with changing customer expectations

Peak Trading Report 2022

Using data from more than 300 of the world's largest retailers Crownpeak’s data scientists compiled and analyzed a huge volume of trading data over the 2023 Peak Trading Weekend.

Crownpeak Named a Leader in 2023 IDC MarketScape for Hybrid Headless Content Management Systems

Download the IDC MarketScape excerpt to receive the vendor matrix graphic and Crownpeak’s evaluation as a Leader today!

Healthcare & Pharma: Challenges and Solutions in Digital Transformation

Download our digital transformation guide to learn how four leading healthcare and pharma companies are leveraging Crownpeak's modern, Hybrid Headless CMS platform to accelerate and scale their digital strategies, while easily complying with the varied regulatory frameworks they operate within.

Crownpeak Experience Optimization Engine for Commerce

Sell to the right customer, at the right time by delivering them a personalized shopping experience using Crownpeak Experience Optimization Engine powered by Dynamic Yield.

How a High-Profile Pharma Company Gained Centralized Control of Its Web Presence

Facing an upcoming global branding initiative, IT pressure to depart from on-premise solutions and a push to reduce development costs.

Driving 70% increase in content throughput at one Fortune 500 corporation

As a Fortune 500 corporation in the financial services sector, this company was subject to an increasingly competitive online marketplace. Speeding time-to-market, increasing agility and optimizing the digital customer experience were key strategic priorities.

How a Smart Approach to Content Management Can Help You Truly Go Global | Watch On Demand

Crownpeak and XTM International will explore ways in which content creation and distribution can be made as efficient and impactful as possible.

Video Case Study: doTERRA on Digital Transformation and Adopting Crownpeak's Headless CMS

Learn how doTERRA harnessed Crownpeak's headless CMS to accelerate digital transformation and deliver multi-channel e-commerce experiences at record speed.

Why JAMS Picked Crownpeak’s Cloud-native DXM Platform to Empower Digital Transformation

Learn how JAMS delivered the speed and flexibility necessary to reach their digital transformation goal using Crownpeak DXM

Leading Insurance Provider Chooses Crownpeak DXM to Create a Flexible and Highly Customizable Web Presence

Leading Insurance Provider Chooses Crownpeak DXM to Create a Unified, Flexible and Highly Customizable Web Presence

Why Marketing-Driven Digital Experiences Will Be the Growth Lever for B2B

Crownpeak and Vanson Bourne surveyed decision makers on their experience with content management systems (CMS). Download this ebook to see the survey results.

Chiesi + Crownpeak

Learn how Crownpeak helped Chiesi USA, Inc., move beyond the limitations of its CMS by implementing a more agile platform for faster content publication, page optimization to improve search rankings, and accessibility adjustments to be digitally compliant.

How to Make Your Next Website Relaunch Your Last

Breaking down the pros and cons to determine which is right for your enterprise’s web content management needs

Leading Children’s Apparel Retailer Increases Revenue with Experience-Driven Commerce

How Crownpeak's content-driven commerce solution plus Salesforce Commerce Cloud solved this company's biggest marketing challenge, driving real impact on their bottom line

Healthgrades Chose Crownpeak and AWS to Deliver Top-Tier Digital Experiences to Over 1,500 Organizations

Healthgrades Chose Crownpeak DXM and AWS to Deliver Top-Tier Digital Experiences to Over 1,500 Healthcare Organizations

Partnering to Deliver Content-driven Headless Commerce at Scale | Watch on Demand

In this session, Andreas Knoor, Chief Product Officer of e-Spirit, a Crownpeak company, and Sonal Puri, CEO, Webscale, discuss our new strategic partnership.

Iconic American retailer uses the Crownpeak hybrid CMS for experience-driven commerce

Texas Mutual optimized website performance across accessibility, SEO, and usability with Crownpeak Digital Quality Management. Read the case study

Optimizing product and brand communication for target audiences at Geberit AG

New corporate website created using the Crownpeak Digital Experience Platform (DXP) simplifies product and brand communication for target groups in 41 countries

Multisite Management

Effortlessly reuse and sync high value content and site sections across multiple sites from a master project, offering centralized control over digital experiences tailored for country, brand, product line, etc.

7 Steps to Getting Your Composable DXP Strategy off the Ground

Download our composable DXP roadmap to learn the 7 key steps to getting started.

5 Reasons Your Composable DXP Needs to be True SaaS

Why Crownpeak DXM is the perfect base to deliver and future-proof your content management strategy

New Era for Crownpeak and e-Spirit Customers: DXP Product Vision and Growth | Watch On Demand

With the Crownpeak + eSpirit acquisition, we are more prepared than ever to help you achieve your digital transformation goals, learn more on September 15th at 11am EST.

3 eCommerce Essentials for Conversion Optimization | Watch on Demand

Hear from our experts from Crownpeak, GroupBy, Authoritas and Google Cloud as they discuss how these essential tools and strategies are reshaping the future of eCommerce.

Customer Experience Mapping Vs. Customer Journey Mapping at-a-Glance

Two essential tools help track customer behavior - Customer Journey Mapping and Customer Experience Mapping. Download our overview of each approach.

Content Personalization in the World of DXPs | On Demand

In this webinar, Experts from Crownpeak, Dynamic Yield, and Renegade explain content personalization in the world of DXPs. Watch on Demand

3 Things CMOs Should Learn from Sales to Succeed in New Buy Cycles | Watch On Demand

Watch Lacey Ford and Sean Murray explore the evolving role of the salesperson, how to elevate digital experiences across touch-points, and why one-size-fits-all approaches don’t fit buyers

Composable Digital Experience Platform

Crownpeak offers a wide range of best-in-class content technology products -- each built on composable architecture. Digital teams have the freedom of choice to build out their custom Digital Experience Platform.

AI-Led DXP: Artificially Intelligent Digital Experience Platforms will change everything.

Artificially Intelligent Digital Experience Platforms or 'AI-DXPs' are on pace to transcend the traditional Web CMS. These AI-led DXPs are smart, complex and powerful. They learn and recycle knowledge to adapt, evolve and react in real-time.

Critical Growth Levers that Impact Marketing-Driven Revenues | On Demand

Best-selling author and Founder and CEO of How To SaaS, Shiv Narayanan, Joins Lacey Ford, CMO of Crownpeak to discuss the critical growth levers to that impact marketing-driven revenues.

Accelerating the Ecommerce Customer Delivery Experience

Download the infographic to learn the 3 critical strategies to accelerating the ecommerce customer delivery experience.

So you wanna build a DXP strategy?

18 Jan 2024

In this insightful fireside chat, our DXP experts will share practical takeaways that empower marketing leaders to understand the landscape of DXP tools, how they can uniquely work together to achieve goals, and how to communicate the needs to other decision makers and stakeholders.

5 Digital Transformation Challenges Holding Marketing and IT Teams Back | Watch On Demand

New survey findings explore the biggest challenges with digital transformation and what Marketing and IT need to achieve it

Financial Services: Challenges and Solutions in Digital Transformation

7 digital agility success stories from leading financial services brands

Composable DXP Buyer’s Guide: Build Future-Ready Digital Experiences

27 Jul 2023

The Composable DXP Buyer’s Guide from CMSWire and Crownpeak is essential reading for any organization considering or embarking on a composable strategy.